Order Cancellation Policy
Due to the nature of our products being made to order here at Kydex Customs, we do have to have a strict cancellation policy. Any order placed has a 48 hour window in which it can be cancelled, anything later than this, we will be unable to cancel your order as your holster will already have started production. For any further questions, please contact us at firstname.lastname@example.org
If a custom order has been placed without prior communications which is then cancelled, we withhold the right to charge a 10% admin fee for proccessing these cancellations.
We withhold the right to charge a 25% restocking fee for proccessing products which have been returned which are not faulty. Any refunds issued will not include shipping costs spent to initally ship the item(s).
Any items returned to us must be in a like-new condition and must not have been modified, damaged by the user or returned in an otherwise unsellable condiontion.